Terms and Conditions

PLEASE NOTE

Website Terms & Conditions

Introduction

Hello! This website, www.mariaheals.com and www.mariaheals.com, is owned and operated by Maria Davis. If you have any questions or need further information, please contact:

Maria Davis at maria@mariaheals.com

This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read it, as it sets out your important rights and obligations, because I care about making sure we both know where we stand. When you visit this website, or purchase my services, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from me.

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

General Disclaimer

On this website, you will find information, guides and tips about the health and wellbeing in blog posts, articles and downloads. This information is provided solely for educational purposes.

MY RIGHTS & RESPONSIBILITIES  I am not a medical practitioner and I am not offering any kind of medical advice. I take lots of care to provide valuable information but I cannot be responsible for the use that you make of that information. Please be aware that the generalised information I provide is not a substitute for specialist advice tailored to your individual circumstances.  The holistic strategies shared on this website are not meant to take the place of seeing licensed health professionals.

There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services. Any testimonials and promised results I may display on this website are based on my experience and those of my previous clients. They are not guarantees that anyone else will achieve the same results.

VISITOR RESPONSIBILITIES  The suggested activities, techniques and other recommendations made on this site are for educational and informational purposes only, so you can make better health decisions in conjunction with your regular treating practitioners. In choosing to follow any of these suggestions, you are taking responsibility for your own actions. Please use common sense, and make independent enquiries before deciding to apply the information here to your circumstances.

Respectful comments and feedback are welcome on blog posts, or by using the contact form. Offensive comments will be deleted.

DOWNLOADS I am not responsible for viruses or any other damage which might occur as a result of downloading material from my site.

EXTERNAL LINKS I am not responsible for the content of any external sites that may be linked. 

I may modify the information provided on this website at any time, including by altering or deleting it without notice.

Intellectual Property

COPYRIGHT   The content of this website is protected by copyright. It may be used for personal, non-commercial use only.  Content may not be sold or copied without written permission. Feel free to share content on social media as long as you link back to this site.

Mentoring/Coaching Disclaimer

This disclaimer relates to my Maria Heals Mentoring Program, which includes the provision of education, advice and support regarding energetic practices, exercise; information about the risks and alternatives for different health and wellbeing; and information about alternative and complementary therapies to support your wellbeing. 

The purpose of Maria Heals Mentoring Program is to educate adults about alternative and complementary approaches that support effective self care and encourage an active, aware alliance with health professionals who provide them with health services.

When choosing to act on information and advice that I provide, you need to consider your other health issues and personal circumstances. It is very important that you do your own research to confirm whether acting on this advice is appropriate for you. You agree to take full responsibility for your own health and well-being.

While some people may experience immediate or very fast improvement of their health problems after applying holistic strategies, this is not true in all cases. There are many factors to take into account which can reduce the effectiveness of a specific course of action.

My ability to provide information and advice most appropriate for you and your needs depends on you not withholding information about your health history, past and present lifestyle etc.

It is important to take a baseline measurement of your current health before starting any of the actions. You should regularly assess changes in your health and wellbeing.

If your health deteriorates, or pain persists you should seek advice from a medical doctor.  Maria Heals Mentoring is not a substitute for seeing a doctor.

SUITABILITY This service is suitable for adults who have chronic or current problems with their health and energy levels.  I do not provide coaching (mentoring) directly to children.  If a parent wishes to consult me about their children’s well being, I will work collaboratively with the parent to identify suitable holistic strategies for the parent to try with their child.

Payment Terms

Coaching must be paid for in advance via Paypal.  However, payment plans can be arranged on request.

Delivery

Coaching takes place online through Zoom. Click here for instructions for downloading and installing Zoom in advance. To access our Zoom Room, click on the link in the appointment confirmation email. If you are unable to attend the appointment, please give 24 hours notice to reschedule. If a last minute problem means you can’t attend the session, please let me know as soon as possible.

Returns Policy

I offer a full 100% satisfaction guarantee to 1on1 coaching clients who change their mind more than 24 hours before or within 48 hours after their coaching session (less a AUD$30 administration fee).

Consumer Guarantees

MINOR PROBLEM If a poor internet connection interrupts or disrupts an online mentoring session to the point where it cannot continue at that time; or if illness prevents either me or the client from attending a session, then we will reschedule the session to another time that suits us both.

MAJOR PROBLEM  Delivery of service is guaranteed 100%.However, the results for wellbeing and healing are not guaranteed as there are too many variables and factors outside of my control. If you have a major problem with the information I share in a 1 on 1 mentoring session, please contact me as soon as possible to discuss how we can resolve your problem. If, after discussion, the problem cannot be resolved, you may cancel the contract and I will refund the balance of your original payment (less a AUD$30 administration fee).

Jurisdiction & Dispute Resolution

JURISDICTION Maria Heals is located in Australia.  This agreement is subject to the governing law of Australia.

NEGOTIATION If you have any issue or complaint arising out of your use of this website or these terms and conditions, we agree to make a genuine effort to resolve the dispute through negotiation and discussion.

MEDIATION If we are unable to resolve a dispute by negotiation and discussion within 14 days, we agree to proceed to mediation with the assistance of an accredited mediator who is neutral and independent. The mediator is to be appointed by agreement between us, or failing agreement within 21 days of the first notification of the dispute, by a person appointed by IAMA (Institute of Arbitrators’ and Mediators’ Australia IAMA).

LITIGATION Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.